Delivery Policy

Last Updated: 17-MAR-2026

This Delivery Policy outlines how services are delivered by Ecomplix (“we”, “our”, or “us”).

By placing an order, you agree to this Delivery Policy.

1. Nature of Delivery

Ecomplix provides digital services. All deliveries are made electronically and do not involve physical shipping.

2. Delivery Timeframes

• Delivery timelines depend on the type and complexity of the service
• Prebuilt Shopify stores are typically delivered within a short timeframe
• Custom projects are delivered based on agreed timelines

Delivery time may vary depending on project requirements and client cooperation.

3. Delivery Process

• Services are delivered via appropriate digital channels (such as email, access credentials, or platform transfer)
• Clients will be notified once the service is ready

4. Client Responsibilities

To ensure timely delivery, clients must:

• Provide all required information and materials
• Respond to communication in a timely manner
• Approve or review deliverables when requested

Delays in client response may affect delivery timelines.

5. Revisions and Final Delivery

• Revisions are provided within the agreed scope
• Final delivery is considered complete once the agreed service has been delivered

6. Delays

Delivery delays may occur due to:

• Incomplete or incorrect client information
• Scope changes or additional requests
• External factors or third-party platform issues

We will make reasonable efforts to inform clients in case of delays.

7. Completion of Service

A project is considered completed when:

• The agreed deliverables have been provided
• The client has received access or files
• Any included revisions (within scope) have been addressed

8. Contact

For delivery-related inquiries:

Email: hello@ecomplix.com
WhatsApp: +1 321 357 0534

Ecomplix operates as a digital service brand under a registered business entity. All services are delivered based on agreed scope, timelines, and applicable conditions.