Payment Policy

Last Updated: 17-MAR-2026

This Payment Policy outlines the terms and conditions related to payments for services provided by Ecomplix (“we”, “our”, or “us”).

By placing an order, you agree to this Payment Policy.

1. Payment Terms

• Full payment is required before the start of any service unless otherwise agreed
• Orders will be processed only after successful payment confirmation
• Prices may vary depending on project scope, requirements, and complexity

2. Accepted Payment Methods

We accept payments through:

• Stripe
• Shopify Payments
• Bank Transfer
• Other approved payment methods

Payment options may vary depending on client location and availability.

3. Currency

• Payments are primarily processed in USD
• Other currencies (such as GBP, EUR, AUD, CAD) may be accepted depending on client location
• Currency conversion rates are determined by the payment provider

4. Payment Confirmation

• Services will begin only after payment is successfully received
• In case of payment failure or delay, order processing may be postponed

5. Additional Charges

• Any work outside the agreed scope may require additional payment
• Additional requirements or revisions beyond scope will be communicated before proceeding

6. Chargebacks and Disputes

• Clients are encouraged to contact us directly before initiating a chargeback
• Unauthorized or abusive chargebacks may result in service suspension or restriction

7. Taxes and Fees

• Clients are responsible for any applicable taxes, fees, or charges based on their location
• Payment processing fees (if applicable) may be included in the total cost

8. Contact

For any payment-related questions:

Email: hello@ecomplix.com
WhatsApp: +1 321 357 0534

Ecomplix operates as a digital service brand under a registered business entity. All payments are handled in accordance with applicable terms and regulations.