Privacy Policy
Last Updated: 17-MAR-2026
This Privacy Policy describes how Ecomplix (“we”, “our”, or “us”) collects, uses, and protects your information when you visit or use our website and services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you interact with our services (such as placing an order or contacting us), we may collect:
- Name
- Email address
- Phone number
- Billing and payment details
Non-Personal Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited and usage data
2. How We Use Your Information
We use the collected information to:
- Provide and deliver our services
- Process payments and manage transactions
- Communicate with you regarding your orders or inquiries
- Improve our website and services
- Send updates, promotional content, or marketing communications (you can opt out at any time)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic.
These may include:
- Essential cookies for website functionality
- Analytics tools (such as Google Analytics)
- Marketing tools (such as tracking pixels)
You can control or disable cookies through your browser settings.
4. Third-Party Services
We may use trusted third-party services to operate our business, including:
- Payment processors (such as Stripe or other gateways)
- Analytics tools
- Marketing and communication platforms
We do not sell your personal information to third parties. However, your information may be shared with these services only as necessary to provide our services.
5. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise any of these rights, you may contact us using the details below.
8. International Users
Ecomplix provides services globally. By using our services, you understand that your information may be processed in different jurisdictions depending on operational and service requirements.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us:
Email: hello@ecomplix.com
WhatsApp: +1 321 357 0534
Ecomplix operates as a digital service brand under a registered business entity. All data handling practices are conducted in accordance with applicable laws and regulations.
